1. Introduction
At detjili, we believe that your privacy is a right — not a privilege. This Privacy Policy outlines how detjili collects, stores, uses, and protects the personal information of its users, particularly Filipino players who access detjili through our website at detjili.com.
detjili operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC). We are committed to being fully transparent about our data practices so that every kabayan who plays on our platform can do so with full confidence.
This Privacy Policy applies to all services offered on detjili, including online casino games, sports betting, virtual sports, promotions, customer support, and all associated features. Whether you're placing a bet on a boxing match, spinning the slots, or chatting with our support team — this policy covers it all.
We encourage you to read this entire document before using detjili. If anything is unclear, our Data Protection Officer (DPO) is available to answer your questions at any time.
Privacy You Can Count On
From the beaches of Coron to the streets of Binondo, Filipino players trust detjili because we've built a platform where your personal information is handled with the same care as your winnings. We don't just say we protect your data — we built systems to prove it.
Our privacy infrastructure is reviewed regularly by independent compliance specialists to make sure detjili stays ahead of evolving data protection standards in the Philippines.
2. Data We Collect
detjili collects personal information to deliver a safe, fair, and personalized gaming experience. Below is a breakdown of the types of data we collect and how they are gathered:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID | Registration form, KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration form, account updates |
| Financial Data | Bank account, GCash/Maya number, transaction history | Deposit and withdrawal process |
| Technical Data | IP address, device type, browser, session data | Automatically via cookies and logs |
| Usage Data | Games played, bets placed, session duration, clicked content | Platform activity tracking |
| Communication Data | Chat logs, email exchanges, support tickets | Customer support interactions |
We only collect data that is necessary and proportionate to the purpose for which it is used. detjili does not collect sensitive personal information such as biometric data, health records, or political opinions.
3. How We Use Your Data
detjili uses your personal information for the following legitimate purposes:
- Account Management: To register, verify, and maintain your detjili player account.
- Service Delivery: To process deposits and withdrawals, enable gameplay, and deliver the full detjili experience.
- Identity Verification (KYC): To comply with anti-money laundering (AML) regulations and PAGCOR licensing requirements.
- Promotions and Bonuses: To assess eligibility and deliver personalized offers on detjili.
- Customer Support: To respond to your queries, resolve disputes, and improve our service quality.
- Security and Fraud Prevention: To detect, prevent, and respond to suspicious or fraudulent activity on detjili.
- Legal Compliance: To fulfill our obligations under Philippine law, including reporting requirements under PAGCOR and the Anti-Money Laundering Act (AMLA).
- Platform Improvement: To analyze usage patterns and improve the detjili platform, game selection, and user interface.
- Marketing Communications: To send you updates, promotions, and relevant information about detjili — only when you have opted in.
detjili will never use your personal data for purposes that conflict with those listed above without first obtaining your explicit consent.
Data Used Only for You
Every piece of information detjili holds about you is used to make your experience better, safer, and more rewarding. We don't mine your data for advertising networks, we don't profile you for third-party companies, and we definitely don't sell your number to random marketers.
When you're at the virtual courtside watching a PBA simulation or catching the Sinulog buzz on your phone — detjili's data practices are working quietly in the background to keep your account secure and your session smooth.
4. Data Sharing and Third Parties
detjili does not sell, rent, or trade your personal information to any third party for commercial purposes. However, there are specific situations where we may share your data with trusted partners and authorities:
- Payment Processors: We share necessary financial information with our payment partners (e.g., GCash, Maya, BDO, BPI) strictly to process your transactions. These partners are bound by their own privacy and security policies.
- Identity Verification Services: We may engage licensed KYC providers to assist with document verification during the account registration or withdrawal process.
- Regulatory Authorities: As a PAGCOR-licensed platform, detjili may be required to disclose certain player information to PAGCOR, the AMLC (Anti-Money Laundering Council), or other government agencies under applicable Philippine law.
- Legal Obligations: detjili may disclose your information when required by a valid court order, law enforcement request, or other legal process.
- Technology Partners: We use third-party services for hosting, analytics, and security. These providers are contractually prohibited from using your data for any purpose other than supporting detjili's operations.
In all cases, detjili only shares the minimum amount of data necessary for the specific purpose. All third-party partners who process data on behalf of detjili are required to maintain appropriate data protection standards.
5. Data Retention
detjili retains your personal information for as long as your account is active or as needed to provide you with our services. Once you close your detjili account, we will delete or anonymize your personal data, except where we are legally required to retain it.
Specific retention periods include:
- Account and identity data: Retained for a minimum of 5 years after account closure, in accordance with PAGCOR and AMLA requirements.
- Transaction records: Kept for at least 5 years as required under Philippine financial regulations.
- Support communications: Retained for up to 3 years to assist with dispute resolution.
- Marketing preferences: Retained until you opt out or request deletion.
After the applicable retention period, detjili securely destroys or anonymizes your data so it can no longer be linked back to you.
6. Security Measures
detjili takes data security seriously. We implement a multi-layered approach to protect your information from unauthorized access, disclosure, alteration, or destruction:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and detjili servers is encrypted using industry-standard SSL technology.
- Two-Factor Authentication (2FA): Available for all player accounts to provide an additional layer of login security.
- Secure Data Centers: detjili's servers are hosted in certified, access-controlled data centers with physical security measures.
- Regular Security Audits: We conduct scheduled penetration testing and vulnerability assessments on the detjili platform.
- Staff Access Controls: Only authorized detjili personnel with a legitimate need can access player data, and all access is logged and monitored.
- Data Breach Response: In the unlikely event of a data breach, detjili will notify affected users and the NPC within the timeframes required by Philippine law.
While no online platform can guarantee 100% security, detjili works continuously to stay ahead of evolving cybersecurity threats and protect the Filipino players who trust us with their information.
Security Built Into Everything
Whether you're logging into detjili from Bacolod's Lacson Street or checking your balance during the Ati-Atihan buzz, our security systems work 24/7 in the background. From encrypted connections to session monitoring, every layer of detjili is designed to keep bad actors out and your account safe.
We also send real-time alerts for unusual login activity, so you always know what's happening with your detjili account — kahit saan ka man naroroon.
7. Cookies and Tracking Technologies
detjili uses cookies and similar tracking technologies to make our platform work properly and improve your experience. Here's a breakdown of the cookies we use:
- Essential Cookies: Required for the detjili platform to function. These include session cookies that keep you logged in and security cookies that prevent fraud. You cannot opt out of these.
- Performance Cookies: Help us understand how players use detjili — which pages are visited most, where sessions start, and where issues occur. This data is aggregated and anonymous.
- Functional Cookies: Remember your preferences on detjili, such as your language setting or preferred game category.
- Marketing Cookies: Used to show you relevant detjili promotions based on your activity. These are only activated with your consent.
You can manage your cookie preferences through your browser settings or through the detjili cookie consent tool. Note that disabling essential cookies may affect the functionality of the detjili platform.
8. Your Data Rights
Under the Philippine Data Privacy Act, you have the following rights regarding your personal information held by detjili. We take these rights seriously and will respond to all valid requests within the timeframes required by the NPC:
Right to Access
Request a copy of the personal data detjili holds about you at any time.
Right to Correction
Ask detjili to correct any inaccurate or outdated information in your account.
Right to Erasure
Request deletion of your data when it's no longer necessary, subject to legal retention requirements.
Right to Object
Object to the processing of your data for marketing purposes at any time.
Right to Portability
Receive your personal data in a structured, machine-readable format for transfer to another service.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) if you believe detjili has mishandled your data.
To exercise any of these rights, contact our Data Protection Officer at support@detjili.com. Please include your full name, registered email address, and a clear description of your request. We will verify your identity before processing the request.
9. Minors and Age Restriction
detjili strictly prohibits persons under the age of 21 from registering or using our platform. We do not knowingly collect personal information from individuals below this age threshold.
If we discover that a minor has provided us with personal information or has been using a detjili account, we will immediately:
- Suspend and close the account;
- Delete all associated personal data; and
- Return any deposited funds (less any bonus amounts received) to the payment method used.
Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. If you believe a minor is using a detjili account, please notify us immediately at support@detjili.com.
10. Changes to This Privacy Policy
detjili reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this page;
- Notify registered players via email for any material changes; and
- Display a prominent notice on the detjili platform for a reasonable period after the update.
We recommend reviewing this Privacy Policy periodically to stay informed. Your continued use of detjili after any changes are posted constitutes your acceptance of the updated Privacy Policy. If you disagree with the updated policy, please contact us to discuss your options or to request account closure.
11. Contact Our Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or how detjili handles your personal information, please get in touch with our Data Protection Officer (DPO):
- Email: support@detjili.com
- Live Chat: Available 24/7 on the detjili platform
- Response Time: Within 72 hours for email queries
If you feel your data rights have been violated and detjili has not resolved your concern satisfactorily, you have the right to file a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.